Q: I have a question about Runescape. Who do I ask?
A: The best thing to do is ask your question on Runescape Community, in one of our Questions forums.
Q: I want to advertise on your website. Who do I ask?
A: Please send all advertising enquiries to W13.
Q: I have a problem with SwiftKit. Who do I ask?
A: The best thing to do is ask your question in the SwiftKit forum at Runescape Community. If you have any other queries, email Strider3282.
Q: What is Zybez?
A: Zybez Corporation is the company that owns this website. This website is called Zybez Runescape Help.
Q: What is the difference between Zybez and Jagex?
A: Zybez Corporation runs this website (Runescape Help), and Jagex Ltd runs the game, Runescape.
Q: Do you work for JaGeX?
A: No, we do not work for JaGeX and we must not be mistaken for JaGeX staff.
Q: I lost my Runescape password, my account got hacked, or I got scammed. What do I do?
A: We have absolutely no direct connection to Runescape. You must contact somebody through Runescape.com
Q: I'm a parent and my son/daughter has had their account locked or banned. What do I do?
A: Contact Jagex Customer Support. They have a special email address for Parents (parents@jagex.com).
Q: Can I become Zybez Staff?
A: No, we are not looking to add to our staff at the moment. When we recruit more staff, it will be announced in the Community News forum at RuneScape Community.
Q: How can I contribute to Zybez?
A: If you have a guide that you do not see on our website and you'd like us to put it up, please read this topic and post your guide in this forum. You will recieve full credit for your guide.
If you still have any questions, feel free to contact us.